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Manage your customer's service contracts.

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Contracts

Generate Service Contract at the sales point itself. Allocate service contract type, interval. Manage by warranties and related business promotion offers

Followups

Schedule Follow-ups for each enquiry. Track and update account status constantly.
Allocate Executives for follow-ups.

Complaints

Identify if a certain complaint is chargeable or not based on contract. Skip billing, if the complaint falls under the Non-chargeable category.

1

Manage different types of service contracts

  • Offer multiple kinds of contracts
  • Manage Warranty, AMC, PMC, Per Call or Field Support type of contracts
  • Offer Preventive Maintenance
  • Check for Spares or Labour if billable, replacement allowed or if regular follow-up is required

2

Get Upcoming Maintenance Schedules

  • System will show you a list of contracts for which Maintenance should be scheduled
  • Schedule Follow-up easily from the pending schedule list

3

Calculate and Give  Service Estimations

  • Generate Estimations for additional Spares or Services
  • Send the PDF invoice file and email to the customer, automatically
  • Approved Estimations can then be converted to Stores Request and appended to Service Bill.

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Customer stories

Comtech Systems, Managing - Director

We are greatly impressed by the professional attitude shown by the Celexsa team whether it is the sales department or after-sales support department. There has been excellent support in terms of providing the services well on time.

2K AC Services - Managing Director

"Sales2Service ERP helped me to automate my business and minimize manual works. The reminder feature through SMS & Email is an added advantage for my business."

Contact Us

#2/609, Post Office Street Thoraipakkam,

 OMR Chennai - 600097.

+91 7401666633

info@sales2service.in

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